​As part of our digital transformation journey to futureproof care for our patients, we will be embarking on three new national systems from 27 July 2024.​

These three systems are the Next Generation Electronic Medical Records (NGEMR), National Billing System (NBS) and the National Harmonised Integrated Pharmacy System (NHIPS).

These three systems are initiatives by the Ministry of Health and rolled out in partnership with Synapxe with the objective to transform care delivery journey in Singapore.


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NGEMR enables a single unified electronic medical record across both National University Health Systems (NUHS) and National Healthcare Group (NHG). This single unified record allows us to record the entire patient journey across different care settings, enabling patient-centric care and for seamless care transition.

For patients, NGEMR offers an integrated care plan that enhances health outcomes and promotes empowerment.

You can find out more about NGEMR here.


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NHIPS is an initiative under the National Pharmacy Strategy which aims to harmonise medication dispensing and streamline medication-related billing process through a common pharmacy platform. This allows our pharmacists to provide a seamless and more cost-effective service while ensuring that you receive safer care and a more integrated experience.

Patients will benefit from NHIPS as it offers improved accessibility and timeliness to medications and better multi-channel communication.

You can find out more about NHIPS here.


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NBS will deliver a national charging and billing system that provides a consistent experience for patient and healthcare professionals across more than 60 public healthcare institutions. This will allow for healthcare providers to manage billing and charging more efficiently through electronic inter-cluster billing and streamlined processes.

Patients will enjoy an intuitive, unified, and transparent view of costs and subsidies.

You can find out more about NBS here.


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